Privacy Policy

1. Introduction

Welcome to Sycamore Care’s Privacy Policy. This policy outlines how we collect, use, disclose, and protect your personal information. By using our website or engaging with our services, you consent to the terms of this policy.

2. Information We Collect

2.1 Personal Information:

We may collect personal information, including but not limited to, your name, contact details, and demographic information, when you use our website or services.

 

2.2 Usage Information:

We collect data on your interactions with our website, such as pages visited, time spent, and actions taken. This information helps us improve our services.

 

2.3 Cookies:

We use cookies to enhance your browsing experience. Cookies are small files stored on your device that enable us to recognize your preferences and settings.

3. How We Use Your Information

3.1 Service Provision:

We use your information to provide and personalize our services, respond to your inquiries, and communicate with you about our offerings.

 

3.2 Marketing Communications:

With your consent, we may send you marketing communications about our services. You can opt out at any time.

4. Information Sharing

4.1 Third-Party Service Providers:

We may share your information with trusted third-party service providers who assist us in delivering our services.

 

4.2 Legal Compliance:

We may disclose your information when required by law or to protect our rights, property, or safety.

5. Your Rights

5.1 Access and Correction:

You have the right to access and correct your personal information. Contact us to request this information.

 

5.2 Data Portability:

You can request a copy of your data in a structured, machine-readable format.

 

5.3 Erasure:

You can request the deletion of your personal information, subject to legal obligations.

6. Data Security

We implement measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no online transmission or storage is completely secure; thus, we cannot guarantee absolute security.

7. Marketing Forms

Any information you provide in our marketing forms will be used exclusively for the specified purpose, typically for contact purposes.

8. Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Please review it periodically for any amendments.

9. Contact Information

For questions or concerns about this Privacy Policy, or to exercise your rights, please contact us at hello@syccare.co.uk.

10. Governing Law and Arbitration

This Privacy Policy is governed by the laws of England and Wales. Any dispute arising from or relating to this policy will be subject to arbitration in accordance with the rules of the Arbitration Act 1996 or any successor legislation.